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Career Steps Ltd
6 Kensington Place
Wellingborough Road
Olney
Buckinghamshire
MK46 4BG
T: 0870 0660328
F: 0870 0660329
E: [email protected]
Customer Care & Sales
| Course Title | Course Overview | Duration | Course Details |
| Customer Care Excellence | How to present a positive impression of your organisation ! …Read More | 1 Day | Download Document |
| Telephone Techniques | A fun and interactive course to help your team get the most out of talking to your customers on the telephone …Read More | 1 Day | Download Document |
| Essential Sales Skills | A high interactive and intensive programme for all sales professionals to develop new techniques to help increase sales …Read More | 1 Day | Download Document |
| Advanced Sales Techniques | A 2-day highly participative programme, comprising of interactive managment excercises, role-plays and case studies…Read More | 2 Days | Download Document |
| Developing Professional Customer Service Teams | A highly interactive course designed for all customer service personnel to help then deal with customers more effectively…Read More | 1-day | Download Document |
| Customer Satisfaction Measurement | A 1-day course on how to use customer surveys to measure customer satisfaction….Read More | 1 Day | Download Document |