"How you think about a problem is more impotant than the problem itself ...

so ALWAYS think positively"

Norman Vincent Pearle

 

 We all have to deal with problems at work ... as a Manager, it's how you deal with those problems and arrive at the right decisions that makes the difference.

 

This highly interactive and lively two-day programme enables you to develop new techniques to solve problems and make infomed decisions quickly and effectively, minimising potential damage to business performance .

 

 

The programme is a mandatory unit of the ILM Level 3 Award/Certificate/Diploma in First Line Management and is worth 2 credits when taken as a full qualification.