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Career Steps Ltd
6 Kensington Place
Wellingborough Road
Olney
Buckinghamshire
MK46 4BG
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NVQ Division
| Course Title | Course Overview | Duration | Course Details |
| Customer Service level 2 | Suitable for all those who deal directly with customers. Increases customer service, sales and profitability skills…Read More | 6 months to 1 year | Download Document |
| Customer Service level 3 | Suitable for all those who manage or supervise customer service. Aims to implement and improve customer feedback, sales plans and improve customer service….Read More | 1 Year | Download Document |
| Professional Cookery Level 2 | Suitable for all chefs. Units include health and safety and food safety and also the preparation and cooking of main food items such as meat, fish, stocks and sauces, veetables, soups etc …Read More | Approx 1 year | Download Document |
| Hospitality Supervision level 3 | Suitable for all those who supervise or manage departments in the hospitality sector. Includes managing resources, health and safety, managing staff and self, and has option units relevant to each department…Read More | Approx 1 year | Download Document |
| Food Service Level 2 | Suitable for all those who work in food service in the hospitality industry to improve skills and knowledge fo food service….Read More | Approx 1 year | Download Document |
| Drinks Service Level 2 | Suitable for all those who work in the bar operations. Includes cellar management, bar preparation and drinnks service skills and knowledge. …Read More | Approx 1 year | Download Document |
| Front Office Operations Level 2 | Suitable for all those who work on hotel reception. Allows progression to level 3….Read More | Approx 1 year | Download Document |
| ILM Level 3 in Leadership and Management | Giving first line managers an opportunity to develop their performance in their job to become more effective and to progress their career…Read More | Approx 1 year | Download Document |
| ILM Level 4 Leadership and Management | Suitable for managers who have responsibility for operational plans and systems of work…Read More | Download Document |